Dels

The eTELLIOr system with a functionality concerning the issues of safe transport of cash in pneumatic post systems, its settlement for the Cash Center and final settlement of the teller's daily cash reconciliation; it was first implemented in the year 2000 and operates to this day in all the outlets of the leader in wholesale trade, the company Makro Cash and Carry Polska SA. Since many of its functions have been adapted to the unique needs of this particular customer, hence it carries the trade name UCbyDELs4MCC (Makro Cash and Carry).

Modifying and adapting the system to the needs of another client is a matter of determining these needs and changing some of the parameters and/or functionalities.

• ASSUMPTIONS

   

  Expectations for the System were as follows:

  • Each cashier will automatically transmit their cash takings in real time to the premises owned by the bank

  • Settlement of each cashier and bulk settlement for each day will take place automatically at the end of the day and verification of deposits accounted for by the Counting Facility will be confronted and verified with the data from the POS system immediately after receiving the report from the Counting Facility

  • A full automatic and procedural control shall be implemented for the correctness of the Teller Cash Deposit shipping via pneumatic post

  • A reliable mechanism will be introduced to confirm the quantity and identification of all deposits sent to the bank premises

  • The system will eliminate the need for any recounting of cash by the cashier or other operational employees in the customer's location

  • The system will be a stand-alone utility, whilst ensuring smooth data exchange capabilities with other systems of the customer and the bank/Counting Facility

  • The physical involvement of officers clearing the cashiers will be reduced to an absolute minimum

  • The system shall implement and monitor security procedures for the circulation of cash on an ongoing basis, preventing the possibility of any abuse

  • The system will significantly lower the cost the whole process of accounting for daily takings by the Check-Out and shorten the procedure

  • It will provide central monitoring of the deposit and settlement process

  • It will provide tools for multithreaded reporting of individual operations at the Check-Out

  • It will reduce or eliminate the time and involvement of the customer's staff in handling the petty cash supply
    

  
  

   

• DESCRIPTION OF THE SOLUTION- FUNCTIONALITY

   

  A specific and unique part of this system is the segment responsible for the functions of safe transport of Teller Cash Deposits transferred via pneumatic post. As a complete novelty in the trade, the concept of only one counting cycle of cash deposited by the cashier has been applied, carried by the Counting Facility (Cash Center). To ensure cashiers and the client company full control over the deposits transported outside, we have put in place a number of unique and original solutions. The most notable among them are:

  • remote identification system (RFID transponder) for every single cash deposit (tube-post)
  • system logic with on-line control of the security level of each cash deposit and alert about their violation
  • procedures for the transfer of deposits between various elements of the logistic chain are confirmed electronically in the system and physically by printing confirmations of correct performance of steps while forwarding cash
  • functionality settling cashier (whole day/month) of the teller's petty cash, seals and security envelopes, transferred cash (PLN and EUR), vouchers, cards, etc.

  
  

   

• BENEFITS

   

  • Immediate transfer of responsibility for cash deposited in to the Bank

  • Significant reduction of the cost of transfer and settlement of cash

  • Reduced operation costs of cashiers' settlements

  • Gaining the ability to recognize the amount of cash deposits in the customer's account by the bank already at the end of the working day

  • Generation of receipts is provided to confirm the correct transfer of cash deposits by cashiers, improving the comfort and security of their work

  • Daily settlements were shortened by a few hours, allowing officers to deal with the organization of sales and customer service

  • Introduced strict procedures, preventively affecting the attitudes of employees and reducing attempts to steal the cash.

  • Minimized mistakes

  • The presence of Check-Out officers in taking teller benefits and forwarding petty cash was ruled out, while allowing for the receipt of cash by the CIT convoy at night

  • Automated acknowledgment of receipt of deposits by CIT convoy, considerably shortening the duration of the procedure, which brings significant daily savings

  • Provided fluent data exchange between all client's systems that support the operations of cash and teller settlement through automated procedure that does not involve employees from various departments and divisions
  • Assured 24/7 Help Desk support and provider service, e.g. through the mechanisms of Internet platforms PIDE